Driver Terms & Agreement
Effective Date: November 13, 2026
1. Agreement and Scope
These terms govern your use of the Limodock Driver app and chauffeur trip tools. By using these services, you agree to these terms and the general Limodock Terms of Service. If you do not agree, stop using the services. These driver-specific terms apply to chauffeur use; the general terms apply where these terms do not address a subject.
Limodock is transportation management software, not your employer or a transportation carrier. Your relationship with a transportation company, including employment or contractor status, compensation and operational responsibilities, is governed by your separate agreement with that company and applicable law. This agreement does not determine your worker classification.
2. Authorized Access and Company Accounts
Use only your own authorized account and protect its credentials. Company access and assignments are controlled by the transportation company. Access to another company requires its verified invitation or authorization. Do not share company records between companies, access unassigned rides or disclose confidential company or passenger information.
3. Licensing, Vehicle and Safe Driving
Maintain the licenses, insurance and qualifications required by law and your transportation company. Report vehicle defects, expired documents and safety concerns to dispatch. Do not operate an unsafe vehicle or accept work you cannot lawfully or safely perform.
Obey traffic laws and prioritize safe driving over app instructions, navigation or dispatch messages. Do not type, read messages or operate app controls while driving when unsafe or prohibited. Stop safely before interacting. Maps and estimates are advisory and do not replace road signs or your judgment. Call local emergency services for emergencies.
4. Assignments and Ride Records
Review pickup details, stops, passenger instructions and assignment changes. Accept or acknowledge rides and changes only when you understand them. Record departure, arrival, passenger-on-board and completion statuses accurately; do not fabricate location, time, mileage, receipts or service records. Inform dispatch promptly about delays, incidents, cancellations or an inability to complete a ride.
5. Location Sharing and Consent
During an active ride, the Driver app may collect precise location and share ride progress with authorized dispatch staff and passengers for that ride. With your explicit in-app consent and the required device permissions, tracking may continue in the background while the app is not visible or another app is open, using the Android location service and its notification.
Location sharing must not begin before the app's location disclosure and consent. Accepting these terms does not replace that separate consent or grant device permissions. You may decline location sharing, but live tracking will not function. You can manage location permissions through device settings; if tracking is interrupted, notify dispatch so it can coordinate the ride.
Ride location sharing ends when the ride is completed. Previously recorded ride points may remain in authorized trip records under the Privacy Policy. Connectivity, device settings and battery conditions can interrupt tracking; no continuous-location guarantee is made. Do not represent an unavailable location as a verified live position.
6. Passenger Privacy and Communication
Use passenger and trip information solely to perform authorized rides. Passenger contact must use the app's approved masked calling or messaging tools where available. Do not attempt to obtain or expose passengers' private phone numbers, email addresses, payment details or account records. Do not copy trip information into personal services or disclose it to unauthorized people.
Treat passengers respectfully. Do not send unsolicited marketing or use trip information to contact a passenger for unrelated purposes. Report inappropriate messages or privacy incidents to your transportation company.
7. Charges, Changes and Driver Pay
Report waiting time, extra stops, tolls, parking, mileage and other trip expenses accurately through the available tools. Submitted extras and itinerary changes are requests for dispatch review; drivers do not approve final customer charges or issue final invoices. Do not collect or authorize passenger payments outside the company's approved process.
Waiting allowances match the Passenger agreement: 15 complimentary minutes from the scheduled pickup time for local pickups; for airport pickups, 30 complimentary minutes after flight arrival for domestic flights and 60 minutes (1 hour) after flight arrival for international flights. After the applicable allowance ends, driver waiting pay is $1.00 per minute for recorded waiting time, subject to dispatch review. Driver waiting pay is separate from the passenger waiting charge.
Driver pay shown in the app is based on the transportation company's saved pay settings and recorded ride information. Final compensation, adjustments, reimbursements, payment timing and disputes are handled by that company under your separate agreement and applicable law. Limodock does not promise a particular rate, number of assignments or payment date.
8. Documents, Offline Copies and Guidance
Submit only authentic documents and receipts you are authorized to share. Protect your device and any permitted offline ride copies. Offline information may be outdated and does not authorize work after reassignment or access revocation; confirm material changes with dispatch.
Company guidance, duty/rest warnings and performance summaries are operational aids, not legal-compliance certifications. Automated or AI guidance may be incomplete or incorrect and must not replace company instructions, professional judgment or applicable legal requirements.
9. Acceptable Use and Access Restrictions
Do not impersonate another driver, falsify service or expense records, bypass security, scrape data or misuse messaging and tracking. Company administrators may change assignments or remove company access. Limodock may restrict access for misuse or security reasons, subject to applicable law. Access restrictions do not resolve outstanding compensation obligations between you and your company.
10. Privacy, Liability and Updates
The Privacy Policy explains information handling. The general Terms of Service address intellectual property, software availability, disclaimers, liability and New York governing law. Nothing in either agreement waives mandatory employment, safety, privacy or other rights that cannot lawfully be excluded.
Updates will be posted with a revised effective date. Where required, notice or renewed acceptance will be requested. Continued use after an update takes effect constitutes acceptance only to the extent permitted by law.
11. Contact
For assignments, pay, vehicle issues, incidents or company policies, contact your transportation company's dispatch or management. For Limodock software or agreement questions, email info@rideblackwave.com. Website: https://limodock.com.
