Delete Your Account

This page explains how to request deletion of your account in the Limodock Dispatch, Limodock Driver and Limodock Client apps (developer: Blackwave Transportation LLC), and what happens to your data.

How to request deletion

1. Fill in the form below with the email address you use to sign in.
2. Press "Send deletion request" — your email app opens with the request ready to send.
3. Send it. You can also email info@rideblackwave.com directly with the subject "Account deletion request".
4. We confirm your identity by replying to that email address, then delete your account within 30 days.

Data that is deleted

• Your sign-in account (email and password)
• Profile details: name, phone number, photo and saved addresses
• Saved preferences, notification settings and device push tokens
• Location history recorded by the Driver app
• Messages and saved card references linked to your account

Data that may be kept

• Completed ride records, invoices and payment records — kept up to 7 years for tax, accounting and legal requirements, then deleted.
• Records needed to resolve disputes, prevent fraud or comply with law enforcement requests, for as long as required.

Want only some data removed without closing your account? Send the same request and tell us what to delete. See our Privacy Policy for more details.